Insurance cover and compensation is in accordance with Qatari law
The renter is liable to pay the Excess for own damage, for each and every accident or damage to the vehicle.
The Excess amount will vary depending on the age of the driver and the type of vehicle rented. The Excess amount will be mentioned on the rental agreement. For more information please contact us
Please note that you are also liable for any damage caused by negligence or breaking the terms of the rental agreement, including but not restricted to damage to windscreens, glass, wheels/rims, tyres, undercarriage, interior and off-road use.
All accidents / damage must be covered by a valid police report, in accordance with Qatari law.
In the event of an accidents or damage to the vehicle Oasis cannot receive a vehicle back from rental without a valid police report.
All drivers should be over the age of 25 and must be approved by Oasis.
Drivers must hold a valid driving license and have held the license for more than one year.
The first additional driver is FREE (subject to approval by Oasis)
All additional drivers must be approved by Oasis and added to the Rental Agreement at our offices, prior to driving the vehicle.
Additional drivers are under the responsibility of the main renter and are subject to the same conditions.
Please read carefully as this will affect your vehicle insurance and the laws of Qatar, if you do not understand any part please ask or contact us for more information.
The laws in Qatar are subject to change and therefore it is your responsibility as the renter to ensure that you and your authorized drivers hold a valid ‘Qatari Driving Permit’ at all times.
If you are holding both a valid ‘Full Qatar Driving License’ with a valid ‘Qatari Resident Permit’ you can drive.
If you are holding both a valid ‘Temporary Qatar Driving License’ with a valid ‘Visa/Resident Permit’ you can drive.
If you are entering Qatar with a ‘GCC Driving License’ with a valid ‘GCC Resident Permit’ you can drive for up to 3 (Three) months from the date of entry in to Qatar.
Please note: In all cases above if either the Driving license or Resident Permit/Visa are not valid you CANNOT DRIVE!
If you are holding a valid ‘Home Driving License’ from your country, you can only drive for up to 15 (Fifteen) days from the date of entry into Qatar.
If you intend to stay longer then 15 days, during the 15 days you should apply of a ‘Temporary Qatar Driving License’
If you are holding a valid ‘International Driving Permit’ which you have obtained outside of Qatar, along with your ‘Home Driving License’ (from your country) you can drive for up to 6 (Six) months from the date of entry into Qatar.
If you have entered Qatar on either of the above (‘Visit Visa’ or ‘Business Visa’) and decided to apply for a resident permit then the home license or International Driving Permit are NO LONGER VALID from the day you obtain approval for your resident permit from the Qatar labour department, thereafter you CANNOT DRIVE!
You should apply for a ‘Temporary Qatar Driving License’ before submitting your application for a resident permit.
If you are entering Qatar on a ‘Work Visa’ then the home license or International Driving Permit’ ARE NOT VALID! You should apply for a ‘Temporary Qatar Driving License’ immediately.
If you a non resident and are ‘Coming and Going’ to and from Qatar on a regular basis the above rules are refreshed each time you enter or re-enter Qatar providing you re-submit the updated documents with Oasis Rent A Car.
On all of the above it is again your responsibility as the renter to ensure that Oasis Rent A Car is updated with all copies of all valid driving licenses and passport; Information page, Entry stamp into Qatar page and Resident Permit page, ON EACH AND EVERY OCCASION.
The full Terms and Conditions and the laws of Qatar take precedent over anything written or spoken by Oasis.
The renter and his additional drivers are bound to comply with road traffic regulations in accordance with Qatari law. It is your responsibility as the renter to ensure that you and your authorised drivers hold a valid Qatari driving permit at all times. Also Oasis cannot accept the return of a vehicle without clearance of any outstanding Penalty points issued, Traffic fine and or Traffic violation of any kind.
The renter accepts to take charge of any Penalty points issued, traffic fine, violation and or all expenses resulting from any infraction relating to the road traffic regulations as prescribed by Qatar law within 24 hours.
On becoming aware of a traffic violation whether it be you as the renter or one of your authorised drivers or by being informed by Oasis, payments and allocation of any penalty points must be made immediately, within 24 hours.
Rental rates are based on a 24 hour period.
Monthly rates are based on a 30 day period.
Rates are inclusive of Local Taxes, Vehicle Registration Fee, Insurance, (excess will apply) Maintenance, 24 hour Road Side Assistance and the first additional driver, fuel is excluded
The mileage allowance for each rental is mentioned on the previous page.
Excess kilometres are charged at a rate from Qatari Riyals 0.69 per Kilometre.
All vehicles are supplied with a minimum of a quarter tank of fuel.
When returning the vehicle you simply return it with the same amount of fuel as when you picked up the vehicle. Fuel is not included in our rates.
Oasis vehicles run on Super Grade Petrol or Diesel, whichever is appropriate.
There are no refunds given for unused fuel.
Daily, weekly and monthly rentals, the estimated rental cost is payable in advance. Long term monthly rentals are payable monthly in advance.
We accept mainly Visa or MasterCard credit cards, we do take other credit cards, please contact us for more details.
Should you wish to cancel any contract early, the rate would revert back to; The NORMAL monthly, weekly, or daily rate and daily kilometre allowance, which would then be backdated to the start of each rental agreement.
The NORMAL rate will be clearly mentioned on the rental agreement form, should you require further clarification please contact us.
Payments received by cash, cheque or debit card will only be refunded by cheque.
Payments by credit card will only be refunded back to the same credit card that the payment was taken from.
Please be aware that bank procedures can take up to 6 weeks to process the refund, check with your card issuer for more details.
Due to fluctuating foreign exchange rates and other possible banking charges, Oasis cannot be held responsible for any difference between the amount paid and the amount refunded back to the credit card.
The renter will require a valid credit card in their name with available credit.
The credit card must be an embossed card with the; Sixteen digit card number, Expiry date and Name been raised.
Using a credit card voucher we will make an open manual imprint of your credit card, which must be signed by the card holder, which will be retained by us.
We will also swipe the credit card electronically.
At the start of the rental a deposit taken to cover none payment of rental, traffic penalties and excess.
We accept mainly Visa or MasterCard credit cards, we do take other credit cards, please contact us for more details, any other method of guarantee must be approved by Oasis.
We can only accept credit cards which are EMBOSSED (raised numbers and letters) as a guarantee.
Cards which are not EMBOSSED or mention ‘VISA ELECTON’ or ‘ELECTRONIC USE ONLY’ or ‘DEBIT’ CANNOT BE USED TO GUARANTEE THE RENTAL.
Credit facilities are available to local companies. Details upon request.
Collection and return of the vehicle must be to the same location, unless a different location has been agreed in writing by Oasis where upon the current one-way fee will be applied.
Collection of the vehicle outside of office hours is only available upon special request and must be requested at time of reservation and reconfirmed in writing by Oasis.
Vehicles returns will NOT BE ACCEPTED AT THE AIRPORT without written confirmation from Oasis giving a specified appointment time where upon the current Airport surcharge fee will be applied.
Return of the vehicle outside of office hours is only available upon special request and must be requested at time of reservation and reconfirmed in writing by Oasis.
A ‘NO SHOW’ fee will be charge at a rate of QR100.00 This fee will only apply if the customer fails to cancel the arrangement/ appointment in writing, 24 hours prior to the allotted collection or return time.
DO NOT DRINK AND DRIVE - Qatar has a Zero tolerance to drugs and alcohol.
Should you be involved in an accident or damage the vehicle, strict procedures will apply. However, if you handle yourself well and follow this advice - it need not be such a harrowing experience.
Recent changes in the traffic laws have made the rule NOT TO MOVE THE VEHICLES somewhat ambiguous. Saying that, if you are involved in a minor accident and it is obvious who is at fault, with both parties agreeing to who is at fault then you should:
However, we would recommend NOT TO MOVE THE VEHICLES if you are involved in any accident where:
The above is only advice and the decision to MOVE or NOT MOVE the vehicle is at your discretion, as Oasis cannot comment on the unforeseen or be responsible for any penalties issued by the police.
All accidents and or damage to the vehicles have to be covered by a POLICE REPORT, no matter how minor.
Out of office hours or for an EMERGENCY call: GSM 5515 7587 Other useful numbers are:
If you are unable to contact anyone please follow the guidelines below:
It is illegal for any garage or workshop in Qatar to carry out any repairs (no matter how small) on your vehicle without the authorised paperwork from Police and / or insurance company.
Above procedures subject to change
Click here to request a PDF copy of our Full Terms and Conditions